This session was based on how to retain and leverage your relationships to drive more business and ensure the business you win you keep. For an agency to survive and grow it needs its customers to not only be loyal but to be advocates. The thing that is going to set agencies apart, especially now is their service. We would like to explore how agencies could step up their service to not only win and keep clients, but to then turn them into advocates for your business.
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New business – how to win more and turn clients into advocates

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